Refund Policy

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At D'oras Web LLC, we strive to provide high-quality website-building services to our customers. This Refund Policy outlines the terms under which refunds may be issued for purchases made through www.dorasweb.xyz.

By using our services, you agree to this Refund Policy.

1. Subscription & Payment Policy

D'oras Web LLC offers subscription-based website-building services. When you purchase a subscription, you agree to our pricing, billing, and renewal terms.

  • All payments are processed securely via third-party payment providers.
  • Subscriptions are billed on a recurring basis unless canceled before the renewal date.
  • Prices and payment terms are subject to change, with prior notice.

2. Refund Eligibility

Refunds are only available under the following conditions:

Technical Issues: If you experience a major technical issue that prevents you from using our service, and we are unable to resolve it within 7 business days.
Billing Errors: If you were charged incorrectly or charged multiple times due to a system error.
Service Unavailability: If our platform is unavailable for an extended period due to technical failures caused by D'oras Web LLC.

3. Non-Refundable Items

Change of Mind: We do not offer refunds if you simply change your mind after purchasing a subscription.
Partial Usage: If you cancel your subscription midway through a billing cycle, you will not be eligible for a prorated refund.
Violations of Terms: If your account is suspended or terminated due to a violation of our Terms & Conditions, no refund will be issued.
Third-Party Services: Payments made for third-party integrations, domain registrations, or add-ons are non-refundable.

4. How to Request a Refund

To request a refund, contact us at info@dorasweb.xyz with the following details:

1️⃣ Your full name and registered email address
2️⃣ Transaction ID and payment receipt
3️⃣ Reason for the refund request
4️⃣ Any supporting evidence (e.g., screenshots, error messages)

We will review your request and respond within 5-7 business days. If approved, refunds will be processed to the original payment method within 10 business days.

5. Cancellation Policy

  • You can cancel your subscription at any time through your account settings.
  • Cancellation stops future billing, but you will retain access until the end of the current billing cycle.
  • Refunds are not issued for unused subscription time after cancellation.

6. Changes to This Refund Policy

D'oras Web LLC reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our services indicates acceptance of the updated policy.

7. Contact Us

For any refund-related inquiries, please reach out to us:

📍 Address: 3390 Peachtree Road NE, Suite 320, Atlanta, GA 30326
📧 Email: info@dorasweb.xyz
🌍 Website: www.dorasweb.xyz
📞 Phone: +1 404-514-4120

By using D'oras Web LLC, you acknowledge and agree to this Refund Policy.